Graphic FXWho We Are
We embrace the “We help you stand out” motto at Graphic FX. Scroll down to see how our 5 star customer service team stands out to deliver you the best customer service in the industry!
5 Star Customer Service Representatives
Each of our customer service representatives showcase unique talents and backgrounds. Take a moment and read more about your customer service rep to see how and why they go above and beyond!
Owner / Founder
Chad is the owner of Graphic FX. He has been in the industry for 20 years. Alongside his wife, Chad has built Graphic FX from scratch with their focus on quality production and customer service at heart of what they do!
Fitness & Racing Expert
Stephanie is best known as the co-owner of Graphic FX. For the past 20 years she has worked alongside an excellent team to build our brand and create the best possible product for our loyal customers.
Stephanie has worked specifically as a Sales Manager since 2000. Every day she approaches life as an opportunity to learn, grown, and create. Because of her open-minded and dedicated nature, she has been able to meet sales goals and increase revenue year after year. She strives to continue to push our company to the next level with innovative lead generation, superior service, and an eye for talent.
Outside of work Stephanie has worked diligently to become a fifth-degree black belt martial artist, focusing specifically in Isshinryu Karate. Stephanie is also an avid CrossFitter and Runner. She competes in national CrossFit tournaments and has directed her very own races.
The strength and dedication she has learned in her personal practice has helped give her the work ethic necessary to be a high-performing sales professional.
On-Site Event Expert
Jamie Hashman is the CEO and Founder of IDesignables custom bag tags. She joined our team here at Graphix FX and has been our Business Developer and Director of our on-site event sales also known as On-site Express. While she spends most of her time working with event directors, coordinating apparel for their event, she is also one of our Sales Executives and works with many businesses on providing them with apparel for their organization. With her ambitious and creative mindset, she is always looking for new ideas to grow.
With 15 years of experience in customer service, and 8 years of managing on-site event sales, and 4 years managing her company, she can tailor her skill to meet the needs of our clients. After developing her own business plan, Jamie has teamed up with us to develop our on-site apparel sales. She has developed our event directors benefit plan, our sales representative commission structure, and continues to manage and train our sales team. With keen eye for detail, she has developed an eye-catching kiosk that has been designed to be efficient for customers and our sales team. Jamie also keeps our merchandise up to date, following the latest fashion trends.
With a very ambitious personality, Jamie enjoys audio-books and podcasts that help her grow, professionally, financially and personally. She is a natural problem solver and is great at finding resources to combat any issue that might occur in the office, at home or at an event. Her creative sense of humor and communication skills, help her connect with our clients on a personal level, leaving them with a memorable experience.
Jamie was inspired to work in on-site event sales because of her love for traveling and meeting new people. She is a big believer of living life to the fullest and enjoys the excitement that comes with traveling to a new city for the weekend. Being able to eat local food, shop local, go site seeing and meet new people, while working is what has driven her to take this career path. As much as she enjoys her office family, getting away to a new environment and a new adventure always makes for an exciting weekend.
When Jamie isn’t in the office or working at an event, she enjoys spending time with her family and friends and her 2 dogs. You might also find her at home working out or planning her next healthy meal. Speaking of planning, she really enjoys planning special events and is known for being the party planner in her family. She is always finding a way to be creative. She also enjoys traveling outside of work and is very passionate about the beach, waterfalls and the mountains! She is all about being able to experience something new and make the most of life!
Philanthropy & Education Expert
Mark Thurow is a Terre Haute native who, in his spare time enjoys photography and is a certified Pyrotechnical engineer.
Here at Graphic FX, Mark specializes in Philanthropy & Education apparel as well as being the Greek Life Guru.
Mark has a true passion for his work and takes great pride in the relationships he builds with his clients. Patience, Communication, Interaction & Experience are the basis for the client relationship. With his at-ease demeanor and adaptable workflow, Mark will work with you to have the best experience with apparel.
Ashley believes in the importance of community and giving back. She volunteers as the swim coach for Special Olympics Vigo County and helps local nonprofits whenever the opportunity arises. In her free time, Ashley enjoys cake decorating and reading, but her favorite thing to do is to sit with her husband and watch her son play football.
From Our President
“I am proud of my team here at Graphic FX. We set out with the goal of helping other organizations and businesses succeed by providing them not only apparel, but great customer service and ideas. I am an advocate of honest and personable interactions with our clients. The team here at Graphic FX has taken that idea and ran with it. They have taken our motto of ‘We help you stand out’ to the next level, and I invite you to experience it first hand!”
– Chad McKay